How we hire

Our unique recruitment process is based on over 10 years of experience in hiring reliable and long-term Virtual Assistants for businesses. We’re proud of our method and endeavour to create harmonious and easy working relationships between our clients and VAs.

Our Recruitment Process

If you focus on outsourcing the repetitive tasks that can be carried out remotely, your local team will be able to focus on higher level work and reach more customers. Outsourcing also allows you to save much more costs compared to direct hiring.

1. Strategy Map

Our Outsourcing Specialist creates a Strategy Map for you based on your Discovery Call to outline all your VA preferences including:

Within 24 hours after your call, we’ll take you through the Strategy Map including our VA recommendations and proprietary 4-Step GROW model.

2. Talent Pool Screening

Once you’ve approved the Strategy Map, our HR Manager Charyl will start the recruitment process by filtering through:
We then conduct a 1:1 pre-screening interview with the shortlisted candidates to cover skill proficiencies, technology, work history and availability.

3. Panel Interview

Once the candidates pass the pre-screening, we then conduct a Panel Interview with the following interviewers:

Cha Yan

HR Manager

Wendy Villar

General Manager

Subject Matter Expert

We select an expert based on their experience with the role to join the Panel.

Panel Interview Criteria

Candidate will be screened by the panel on the following criteria:
To give you an example of VAs in our talent pool, take a look at our VA Profiles. Keep in mind that the CVs you’ll be presented with will be more in-depth and include: personality test results, technical test results and work samples.

Book a FREE Discovery Call with our Outsourcing Specialist for a 1-on-1 discussion about your needs.

4. Client Interview

Within 2 weeks you’ll then be provided with a shortlist of CVs best suited for the role so that you can select who you would like to have an interview with.

Our HR Manager will then organise the video meeting and sit in the call with you to ensure that all relevant interview questions are covered and expectations are properly set on both sides.

This interview usually takes around 30 mins. Download our Interview Questions below for a better understanding of what you should ask during the interview phase.

5. Orientation

When it’s orientation time, we’ll take your VA through their VA Work Agreement so that we can freely discuss:

The VA must also agree to our Company Oath as our Guiding Principle in delivering our best work to clients.

Other topics that are discussed during orientation include:

6. Support & Benefits

Something we really pride ourselves on is our company culture which stems from the on-going benefits and support that we provide for your VA.

Annual Company Trips

Something we really pride ourselves on is our company culture which stems from the on-going benefits and support that we provide for your VA.

Simply Delegated

Our VAs and clients receive exclusive access to XXXXX. This is our ultimate resource hub that we continually update with our recommended tools, apps, templates, guides and tutorial videos to help you succeed online.

Volunteering Opportunities

Since we donate our company profits to charity initiatives in the Philippines. Our VAs and Aussie staff have the opportunity to do rewarding and hands-on volunteer work.

Monthly Meet-ups

Most of our VAs are located in the Philippines where we organise monthly meet-ups in-person and online so we can bond over things outside of work too.

Mentorship & Coaching

Each week, our VA teams implement an organised system of check-ins to discuss any professional or personal challenges

Company Chats & Groups

Our VAs communicate daily via our Slack Channels and Facebook Groups. Our active community discusses everything from work to family!

Pre-paid Healthcare Card

Our VAs receive a health voucher with $2,500 for emergency health care services. This can be used at their local hospital with no need for cash outs to cover the expenses.

VA Workshops

Our experienced and qualified VAs also hold online or in-person workshops so that we learn and grow together.

Simply Delegated Points

Every VA is assigned to a team and team members earn ‘Simply Delegated Points’ for completing activities.

What happens next?

The process doesn’t stop after you’ve hired your VA. You’ll have full support from our Simply Delegated team to assist you in the initial ‘nesting period’ and avoid any miscommunications and misunderstandings.

From there, we’ll handle all HR matters for you from payroll, VA attendance, performance, reporting, appraisals and anything else that may arise.

Just like your guardian angels!
Here’s a snapshot of what to expect in the First 3-6 Months with Your Angel.

Your Support Team

Richard Phu

Team & Guidance Support

Richard provides our Angel team and clients with training and guidance on how to work effectively online.

Richard Phu

Team & Guidance Support

Richard provides our Angel team and clients with training and guidance on how to work effectively online.

Richard Phu

Team & Guidance Support

Richard provides our Angel team and clients with training and guidance on how to work effectively online.

Frequently Asked Questions

Where do you source your Virtual Assistants?

Simply Delegated has been recruiting Virtual Assistants for over 10 years for hundreds of clients. This means that we have an internal database of Virtual Assistants that we have thoroughly screened, worked with and trust.

If our existing talent pool is at capacity or your requirements are unique, we will list your Job Requirements in the Careers section of our website and share this link with our internal team and Private Facebook Groups that we share with potential candidates.
All new talent will have to go through the Panel Interview and pass tests such as skills, technology, personality and cultural fit tests before proceeding into the Client Interview phase.
This is why our Virtual Assistants are more dedicated and reliable that other outsourcing providers and freelancer websites.

Where are the Virtual Assistants based?
Our VAs work from home, so all communication is done virtually. Once you’ve hired one of our highly-skilled angels, all you need to do is run them through your company’s protocols, and they’re good to go!
How much should I pay my Filipino admin virtual assistant?

This will depend on a few factors. Ask yourself:

How many hours will you need them on call?

What is the required skill level you need?
Are there any additional supplies or expenses you’ll need to pay?

Simply Delegated offers three Virtual Assistant Packages as well as a Systemise & Scale-Up Program. We can help you select the appropriate package based on your needs and budget.

Do I pay taxes if I hire an admin virtual assistant in the Philippines?
No. There are no tax implications for businesses hiring an admin VA in the Philippines. The VA is responsible for any tax requirements.